"SUCCEED WITH STYLE" ®

 


Action Planners


Have you ever said any of these out loud?

I wish I had a crystal ball!

How can I get through to this person?

I wonder what makes him / her tick?


Stop Wondering and Wishing!

These Action Planners are packed with your answers.
Identify another's style, then plan your action!

 

Profile Someone Else:
Learn to "talk their language"
Learn how "they" like to buy and to be sold
Learn how they "like" to be managed and supervised

 

Which of these Action Planners could you use to
Grow Your Business?

Sales Action Planner

"Identify your prospect's style and become a selling superstar."

Increase Effectiveness in Sales and Service

This Action Planner filters the selling process through the DiSC® model.  In this way, you learn behavioral insights about a specific customer that will increase the odds of a successful sales call.  You answer 8 questions about the chosen client’s behavior.  Only a basic knowledge of the customer’s habits and traits is needed to pinpoint the client’s DiSC style. 

You will be enlightened to your customer’s unique style, including his or her general characteristics, decision-making preferences and their preferred strategies for buying.

You need to know “your DiSC style” before you can effectively use this planner.

Take your DiSC assessment: Take Profile

 

An Advanced Secret that Causes Prospects to Buy From You

Your 6 page Planner will help you to identify what your product or service can offer this particular client and will outline how to best plan, open, interview, present and service this type of person.  Each style requires a different approach so order Planners for all of your contacts.  Carry them with you.  This is an extremely effective tool for all sales professionals.


Enter your client's mindset.

Try a Sales Action Planner Online

Have lots of prospects?  Order the paper version in sets of 10


 

Click here for more information about the Sales Action Planner  

 

Customer Service Action Planner

"How to gain instant rapport with each and every one of your customers"

Increase Effectiveness in Customer Service

This Action Planner focuses on how you can use your DiSC insights to improve your customer service skills.  It differs from many other DiSC assessments in that you do not answer based on your own preferences.  Rather, you choose a specific customer and answer questions about that person’s behavior.  There are 8 questions that pinpoint a customer’s DiSC style and you need to have only a minimal awareness of the customer’s behavior to fill out the questionnaire.

The Customer Service Action Planner offers concrete guidelines on how to adapt your own behavior to each style.  You need to know “your DiSC style” before you can effectively use this planner.  Take your DiSC assessment, click here.

You, Too, Can Make Your Customers Crazy With Expectations

Your 6 page Planner concludes with a “Planning and Review” section which allows you to formulate an action plan.  You are prompted to use the insights that the planner provides to plan your next meeting with your customer.  And because follow-through is vital, this section also helps you to debrief this latest interaction to see what additional improvements can be made for the future.


Walk in your customer's shoes.

Try a Customer Service Action Planner Online:

Have lots of customers?  Order the paper version in sets of 10


 

Click here for more information about the Customer Service Action Planner  

 

Talk! Action Planner

"How to use your ears to make money."

Increase Effectiveness on the Telephone

This Action Planner looks at how the DiSC model can help you improve your telephone communication skills.  You complete the questionnaire based on a specific customer’s behavior patterns.

Once the customer’s DiSC style is identified, you will be led to answer several questions on how you can best communicate with this person.  You need to know “your DiSC Style” before you can effectively use this planner.  Take your DiSC assessment,  Click Here.

Simple, Overlooked Profit Opportunities

Your 4 page Planner offers concrete examples of communication techniques that will most likely resonate with the customer.  Guidelines cover crucial ideas as how to begin the telephone conversation, how to adjust your voice and how to gain the customer’s commitment.  Whether your telephone challenge is collections, fundraising, a help desk, telemarketing or telephone sales, this Planner will help you to become the best telephone professional possible.

You will be surprised at how good you can become at recognizing a person’s style and communication preference over the phone.


Want a unique skill that sets you apart from others?

Want an ability that increases your marketability?

Order the Talk! paper version in sets of 10

Talk Reference Card – a handy companion tool for easy “at the phone” reference


 

Click here for more information about the Talk! Action Planner

 

Management Action Planner

"Stop managing people the hard way."

Build Strategies to Become a More Effective Manager

This Action Planner looks at how the DiSC model can help you improve your managerial skills.  You do not answer the questions based on your own preferences.  Instead, you choose a specific employee and answer questions about that person’s behavior.  There are 8 questions that identify the employee’s DiSC style and you need to have only a basic knowledge of that person’s behavior.

You will see how well your own style relates to the employee’s style in a number of vital communication areas.  You need to know “your DiSC style” before you can effectively use this planner.  Take your DiSC assessment,  Click Here.

How to Quickly Intensify Positive Results with Each Employee

Your 6 page Planner presents specific guidelines to help you choose the most appropriate supervision methods for each style, based on the level of skill and motivation of the employee.


Become a better manager or supervisor today.

Try a Management Action Planner Online

Have lots of employees?  Order the paper version in sets of 10


 

Click here for more information about the Management Action Planner  

 

 

Managing Performance Action Planner

"How to inject white-hot enthusiasm into the people you work with."

Increase Effectiveness in Performance Coaching

This Action Planner examines how you can increase others’ effectiveness by employing the DiSC model.  You identify a specific person to be the object of the report and then list a performance result that you want that person to achieve.  You use your knowledge about that person to answer the questionnaire.

You will discover each style’s unique communication methods and will be encouraged to compare your own behavior with that of the person being profiled.  You need to know “your DiSC style” before you can effectively use this planner.  Take your DiSC assessment,  Click Here

Become a Mind Reader - No Crystal Ball Required

Your Planner will offer an in-depth assessment of each style’s reaction to various communication techniques and you will learn what approaches tend to work best with the subject person, based on that person’s willingness and ability.  This is a practical tool for managers and supervisors at all levels.


Enjoy respect and gain cooperation.

Try a Managing Performance Action Planner Online

Have lots of employees?  Order the paper version in sets of 10


 

Click here for more information about the Managing Performance Action Planner  

 

 

Discover the Fortune that Awaits You
Behind these Action Planners

Remember: Prerequisite, your own DiSC Assessment
Take Profile

 

After you and/or your organization have completed and experienced the DiSC Personal Profile Assessment, you will be equipped with the information necessary to create positive actions and results for your specific business needs.  The above Action Planners allow you to use your knowledge about your style and adapt it to the styles of others within your business circle.

 

 

Click Here for ideas on how to best implement and integrate these Action Planners
into your existing situation.

 

 

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"SUCCEED WITH STYLE" ®